Refund and Cancellation Policy

We follow a reliable refund policy to let our customers feel privileged about their association with us. Please read the guidelines governing the refund policy.

• If you wish to cancel your account, notify us at least 15 days before the end of your subscription (via an email to info@elitelearning.io). Upon cancellation, your data is deleted from our servers. Since the deletion of all data is final, please be sure you want to cancel your account before doing so.

• Your subscription gets renewed automatically at the end of each month.

• You can upgrade or downgrade your subscription at any time of your usage. However, EdSanta does not refund any fees in that case.

• If you stop using our subscription in between the term, we will not refund you the fees paid by you for the remaining term.

• We reserve the right to modify or terminate the EdSanta Education product(s) and service(s) for any reason without notice at any time.

• Fraud: Without limiting any other remedies, we may suspend or terminate your account if we suspect that you (by conviction, settlement, insurance, or investigation, or otherwise, forcefully removed our branding or replicating our product) have engaged in fraudulent activity in connection with the services offered by us.

• Note: No refunds are offered, even if a plan is canceled mid-month.

15-Day No Obligation Cancellation

Elitelearning.io (a product of EdSanta Eduction) offers SaaS services to companies under a 15-day no-obligation cancellation policy. The no-obligation cancellation begins immediately upon account activation. The 15-day no-obligation cancellation period only applies to new customers and not to existing customers with a subscription plan. Elitelearning.io will also not honor a free trial period for customers who were once paying subscribers, canceled, and then decided to reinstate their subscription with us.

At any time during the 15-day, the potential subscriber (customers) can cancel their account and will be refunded in full with a minor service charge.

To continue using SaaS after the 15-day no-obligation cancellation period, you will automatically be put to continue to your selected payment plan, which you selected initially at the time of buying from a range of selections of monthly or receiving a discount by paying for a half-yearly or a full year of service.

Monthly Billing, Cancellation, and Refund Policies

Elitelearning.io charges and collects in advance for the use of the SaaS service. All services rendered are non-refundable. Once a customer selects a subscription plan and provides billing information, Elitelearning will charge a pro-rated amount with the first payment due on signing.

All monthly, quarterly, and yearly subscriptions renew automatically on their due renewal date according to the date of purchase until officially canceled in writing. Customers may cancel anytime by emailing a notice to: info@edsanta.com.

Customers will receive an email from Elitelearning or EdSanta Education confirming that their subscription to the SaaS service has been canceled.

Important: No refunds or credits for partial months, quarters, or years of service will be refunded to a customer upon cancellation.

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and the customer is responsible for payments of all such taxes, levies, or duties.

Customers have the ability to upgrade or downgrade their subscription plan for the SaaS services at any time. For any kind of upgrade or downgrade in subscription, the customer has to write to info@edsanta.com.

The chosen billing method will automatically be charged the new subscription rate on the next billing cycle.

With regards to downgrades on a subscription, Elitelearning.io does not issue refunds or credits for partial months of service.

Elitelearning.io (a product of Edsanta Education) reserves the right to refuse/cancel a subscription to any SaaS services bought from elitelearning.io. If Elitelearning refuses a new or renewing subscription/membership, registrants will be offered a refund on a pro-rata basis of pending days in the subscription plan bought with an additional cancellation charge of $4.99.

Unless otherwise noted in the program materials, these above policies apply to all the SaaS services listed on Elitelearning.io and other EdSanta Education products and services.